***Due to current COVID-19 situation,
We are unable to ship to many countries.
Please contact us before placing order so we can check if we can fulfill the orders***
BORN IN TAIWAN, WE OFFER FREE DELIVERY TO TAIWAN，ALSO AFFORDABLE RATE WORLDWIDE
- We aim to process all orders (in-stock) within 2 working days (Mon-Fri)
- Shipping options with tracking and insurance options are available for all items
- We offer affordable shipping rate to countries/regions worldwide
- Full set books - 10 kgs/carton (size: 51cm x 26cm x 21cm)
ESTIMATED DELIVERY TIME
Time to deliver depends on our shipping partners and public holidays.
Maximum estimated shipping time using Taiwanese (Chunghwa Post) Postal Service:
- Canada & USA - 20 working days
- Europe -20 working days
- Asia -7-10 working days ( 3 working days for Taiwan)
- Australia & New Zealand - 15 working days
- Rest of the world -20 working days
Le Le Audio Pen will be delivered to the customers separately via
TNTTM international due to the built-in Lithium ion battery.
The delivery time is about a week.
ORDER STATUS & TRACKING INFORMATION
Real time order status and tracking information is provided with every order. Tracking information, exceptions and delivery attempts are emailed to you for your convenience.
CUSTOMS AND DUTIES
Any customs or import duties that may incur are to be solely borne by the customer. Unfortunately, we will not be able to accept any delay or liability in this regard.
PRICES & CURRENCY
Customers can view the price in their local currency of the products using the currency converter option on the product page. Although, the final settlement on Checkout is in $NT (Taiwanese Dollar) at ongoing market exchange rates equivalent to the price in local currency displayed on the product page.
HAVE QUESTIONS? TALK TO US
We would love to hear from you. Please feel free to get in touch anytime for questions, queries or suggestions. We’ll try our best to provide you with a response as soon as we can.