🚨重大通知❗我們的倉庫化為灰燼，物資損失慘重！
今天，寫這篇貼文的手還在發抖。
七月底，我們合作倉儲發生火災。 所幸沒有人受傷，但幾乎所有庫存都不在了。 那些陪著孩子讀過、錄過音、一道道校對的書與點讀筆，變成空空的貨架——心也空了一塊。
我們沒有退路，只能往前。現在我們在做：
- 全面盤點、申請理賠，盡快重建供應。
- 少量現貨先留給最需要的家庭。
- 加速啟動小批量補貨，縮短等待時間。
- 預估大批量補貨：2026 年 Q1–Q2（可能依供應鏈微調）。
如果你願意，請給我們一點力量：
- 想現在支持／需要現貨 → 直接私訊或留言告訴我們版本／品項，我們查到就先幫你保留。
- 看到缺貨 → 填寫 「到貨通知」，一補貨就第一時間通知你。
- 已下單 → 我們會主動與你聯繫，安排出貨或退款。
- 也歡迎訂閱電子報，我們會優先通知補貨與進度【連結】。
每一則留言、每一次分享，都是我們不放棄的理由。 謝謝你一路相伴，請和我們一起，把這段路走完。
謝謝您與我們同行， — 樂樂團隊
（最後更新：【2025年8月15日】）
Fire Incident & Shipping Update
Today my hands are still shaking as I write this.
At the end of July, our partner warehouse had a fire. Thankfully no one was hurt, but almost all inventory is gone.
The books and reading pens we read with children, recorded, and proofed—are now empty shelves. A piece of our heart is missing, too. We have no way back, only forward.
What we’re doing now
- Full stock check and insurance claim to rebuild supply.
- Limited stock will be reserved for families who need it most.
- Starting small-batch production to shorten the wait.
- Large restock estimated Q1–Q2 2026 (subject to supply-chain changes).
How you can help / what to do
- Need it now? DM or comment with the version/item you want. If we find it, we’ll hold it for you.
- See “Sold Out”? On the product page, tap “Notify me when in stock.” We’ll message you the moment we restock.
- Already ordered? We’ll contact you to arrange shipping or a refund.
- You can also subscribe to our newsletter for restock and progress first-hand updates.
Every comment and share is a reason for us not to give up. Thank you for walking with us—please stay with us as we rebuild.
— LeLe Team
(Last updated: 【15/08/2025】)