Shipping

Shipping Information

BORN IN TAIWAN, WE OFFER FREE DELIVERY TO TAIWAN，ALSO AFFORDABLE RATE WORLDWIDE

• We aim to process all orders (in-stock) within 2 working days (Mon-Fri)
• Shipping options with tracking and insurance options are available for all items
• We offer affordable shipping rate to countries/regions worldwide
• Full set books - 10 kgs/carton (size: 51cm x 26cm x 21cm)
  Full set books +Review cards - 13 kgs/ carton ( (size: 51cm x 26cm x 21cm)

ESTIMATED DELIVERY TIME

Time to deliver depends on our shipping partners and public holidays.

Maximum estimated shipping time using EXPRESS

• Canada & USA - 3-5 working days
• Europe -5-8 working days 
• Asia -3-5 working days
• Australia & New Zealand - 5-10 working days
• Rest of the world - 5-10 working days
  
  Please contact us if your country is currently not available at checkout.
  We can check for you and create an order for you.
  
  

ORDER STATUS & TRACKING INFORMATION

Real time order status and tracking information is provided with every order. Tracking information, exceptions and delivery attempts are emailed to you for your convenience.

CUSTOMS AND DUTIES

Any customs or import duties that may incur are to be solely borne by the customer. Unfortunately, we will not be able to accept any delay or liability in this regard.

PRICES & CURRENCY

Customers can view the price in their local currency of the products using the currency converter option on the product page. Although, the final settlement on Checkout is in $NT (Taiwanese Dollar) at ongoing market exchange rates equivalent to the price in local currency displayed on the product page.

HAVE QUESTIONS? TALK TO US

We would love to hear from you. Please feel free to get in touch anytime for questions, queries or suggestions. We’ll try our best to provide you with a response as soon as we can.